Terms of service

Terms of Service

Welcome to NucaPaws. By accessing or using our website, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site or purchasing from us.

If you do not agree with these Terms, you must not use our website or services.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or territory, or that you have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

2. Products & Services

All products are subject to availability. We reserve the right to modify, discontinue, or limit the quantity of any product or service without notice.

We make every effort to display product descriptions and images as accurately as possible. However, we do not guarantee that your device’s display of colours or details will be exact.

3. Pricing & Payments

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Prices may change at any time without notice. We reserve the right to correct any pricing errors or inaccuracies, even after an order has been placed.

By completing a purchase, you agree to provide current, complete, and accurate payment information.

4. Orders & Acceptance

Once an order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order, including due to suspected fraud, pricing errors, or stock availability issues. If an order is cancelled, any payment made will be refunded.

5. Shipping & Delivery

Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to factors outside our control, including courier delays or customs processing.

NucaPaws is not responsible for delays once an order has been dispatched.

6. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms. Please refer to our Returns Policy page for full details.

Nothing in these Terms excludes or limits your rights under Australian Consumer Law.

7. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of NucaPaws and may not be copied, reproduced, or used without written permission.

9. Prohibited Use

You must not use this website for any unlawful purpose, including but not limited to:

  • Violating any laws or regulations

  • Transmitting malicious code or viruses

  • Infringing on intellectual property rights

  • Harassing, abusing, or discriminating against others

We reserve the right to terminate your access if you breach these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, NucaPaws shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Where liability cannot be excluded under Australian law, our liability is limited to the maximum extent permitted.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

13. Changes to These Terms

We reserve the right to update or replace these Terms at any time. Changes will take effect once posted on this page.

It is your responsibility to review these Terms periodically.

14. Governing Law

These Terms are governed by the laws of Queensland, Australia, and any disputes will be subject to the exclusive jurisdiction of Australian courts.

15. Contact Information

If you have any questions about these Terms, please contact us:

Store Name: NucaPaws
Address: 95 Passerine Drive, Rochedale South, QLD, Australia
Email: info@nucapaws.com
Phone: 0491 075 213