Billing Terms and Conditions

nucapaws Billing Terms & Conditions

At nucapaws, we strive to ensure that your checkout experience is safe, simple, and transparent. All transactions on our store are processed in Australian Dollars (AUD).

1. Accepted Payment Methods

We accept a wide range of secure payment options at checkout:

  • Credit & Debit Cards: Visa, Mastercard, American Express, UnionPay
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Buy Now, Pay Later: Afterpay (available for eligible Australian customers)
  • Bank Transfers: Available strictly for bulk or wholesale orders upon request (contact us prior to ordering).

2. Currency & Pricing Transparency

  • All prices displayed across our website are in Australian Dollars (AUD).
  • All applicable product prices and standard shipping rates (Free Australia-wide) are clearly displayed at checkout before you complete payment.
  • No hidden fees, foreign conversion surcharges, or unexpected administrative costs are added at checkout.

3. Payment Processing & Security

  • Immediate Processing: Payment must be completed in full at the time of purchase. Orders will only be processed and dispatched once payment authorization is confirmed.
  • Data Protection & Encryption: We utilize industry-standard SSL (Secure Sockets Layer) 256-bit encryption to protect your sensitive financial information. nucapaws never stores or has access to your full credit card details.

4. Order Cancellations & Adjustments

If you need to cancel or modify an order, please email info@nucapaws.com immediately. Once an order has been processed or dispatched from our warehouse, it cannot be canceled, but can be returned in accordance with our Return & Refund Policy.

5. Fraud Prevention & Security Checks

To protect our customers against fraudulent transactions, orders may be subject to automated security checks. If additional verification is required, our support team will contact you directly before processing your shipment.

6. Contact & Business Details

If you have any payment questions or require assistance with checkout, please get in touch with us: