Billing Terms and Conditions

NucaPaws Payment Policy

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1. Accepted Payment Methods

At NucaPaws, we offer a range of secure payment options to ensure a smooth and convenient checkout experience. We currently accept the following payment methods:

• Credit & Debit Cards (Visa, Mastercard, American Express)

• PayPal

• Apple Pay & Google Pay

• Afterpay (where available)

• Bank Transfers (for bulk orders – please contact us for details)

All payments are processed in Australian Dollars (AUD).

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2. Payment Processing

• Payment must be completed at the time of purchase.

• Orders will not be processed or shipped until payment has been successfully received.

• If a payment is declined or fails, the order will not be confirmed.

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3. Pricing & Currency

• All prices displayed on the Nucapaws website are in Australian Dollars (AUD) unless otherwise stated.

• Prices are subject to change at any time without notice.

• Any applicable taxes and shipping fees will be calculated and displayed at checkout.

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4. Secure Payment Processing

We use secure encryption and trusted payment gateways to protect your personal and payment information. Nucapaws does not store your credit card details.

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5. Refunds & Chargebacks

• Refunds are processed in accordance with our Refund Policy.

• Unauthorized chargebacks may be disputed.

• If you experience any payment-related issues, please contact us at info@nucapaws.combefore initiating a chargeback.

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6. Fraud Prevention

Nucapaws reserves the right to cancel or place on hold any order suspected of fraudulent activity or unauthorized transactions. Additional identity verification may be required for high-value orders.

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7. Contact Us

If you have any questions regarding payments, please contact us:

Store Name: NucaPaws

Email: info@nucapaws.com

Phone: 0491 075 213

Customer Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM (AEST)

We aim to respond to all enquiries within 1–2 business days.